WordPress care in Japan, in English.
Your site runs on WordPress. Your hosting company, domain registrar and maybe the agency that built it all work in Japanese. We sit in the middle: we keep the site updated, secure and fast, we deal with the Japanese vendors for you, and we report to you (and your HQ) in plain English.
Sound familiar?
The agency that built your site has gone quiet.
Emails go unanswered, nobody knows the logins, and the server contract may be in the agency's name. That's a common starting point. We work out what you actually own, recover access, and take over maintenance. Usually nothing needs to be rebuilt first.
Your host and registrar only speak Japanese.
Renewal notices, SSL warnings and support tickets in Japanese are easy to miss, and a lapsed domain can be lost to someone else. We handle these vendors on your behalf, in Japanese, and tell you what happened in English.
HQ wants a status report, and you don't have one.
You get a written monthly report in English: what was updated, what was backed up, what was blocked, and anything that needs a decision. It's written to be forwarded as-is.
Small edits take weeks.
Changing a line of text shouldn't need a quote. Our plans include a monthly allowance for small edits in English or Japanese, and we set the site up so your team can edit it themselves.
What you get
- Updates tested first. WordPress, theme and plugin updates go to a staging copy before they touch the live site (Standard and Business).
- Vulnerability monitoring. When a plugin you use has a reported vulnerability, we act on it, the same day on Standard and Business.
- Off-site backups, with restore tests. Daily backups stored away from your server, and we regularly check they actually restore.
- 24/7 uptime monitoring. If the site goes down, we're alerted and start working on it.
- Bilingual support. Write to us in English or Japanese, by form or LINE. We reply within one business day.
- Japanese vendors handled. Hosting, domain and SSL renewals and support tickets with Japanese providers, done for you.
- A faster site. We measure before and after, and show you the numbers.
Invoicing that works for you
- Qualified invoices (適格請求書) with our registration number, so your Japanese accounting team can claim the input tax credit.
- English invoices on request, for HQ or overseas finance teams.
- Card payment online, in JPY with any major card, so you don't need a Japanese bank account to get started.
- Bank transfer within Japan if you prefer.
- No minimum term and no cancellation fee. Prices include Japanese consumption tax.
You own everything
Your domain, hosting account, admin logins and licences stay in your company's name. We never register them in ours. If you leave, we hand over everything you need, with a written summary of how the site is set up. No lock-in.
Plans
All prices are monthly and include consumption tax. Cancel anytime.
Light
For a small company site.
¥11,000 / month
- Monthly bundled updates
- If an update breaks something, we roll it back for free
- Daily off-site backups
- Uptime monitoring
- Monthly report in English
Standard
Recommended
For sites that bring in enquiries and leads.
¥22,000 / month
- Everything in Light
- Same-day vulnerability response
- Updates tested on staging first
- Quarterly restore tests
- Small edits, up to 30 minutes a month
Business
For e-commerce and sites that can't go down.
¥44,000 / month
- Everything in Standard
- Priority emergency response (within 4 hours)
- Small edits, up to 2 hours a month
- E-commerce support: payments and stock
Why we built this
WordPress is a great choice: easy to edit, flexible, and yours to control. But there's a familiar story with sites in Japan. A site gets built, the agency moves on, and nobody is quite responsible for it anymore. Plugins go stale, PHP gets old, and renewal emails arrive in a language the owner can't easily read. Fixing this usually isn't hard. It just needs someone who owns the job, speaks both languages, and shows their work every month. That's what we wanted to be.
How it starts
1
Free check.
Enter your URL. We look only at what's publicly visible, and you don't need to give an email address to see the result.
2
A short conversation.
Over the form or LINE, in English. We suggest only what your site needs.
3
We fix, then look after it.
We show you before-and-after numbers, then maintenance begins.
Start with a free check
It takes a minute, puts no load on your site, and works even if your site isn't on WordPress. If it isn't, we'll tell you, and if you're curious, we can talk about moving it: faster, more secure, and you keep the best editing experience and full control.
Operated by HANA Digital, a business in Saitama, Japan. Company details